Question 1

How quickly do you reach out to an inquiry?

Accepted Answer

We pride ourselves on prompt responses; Megan or Korleen will reach out to your client swiftly, usually within 20 minutes but never more than an hour.

Question 2

Do you handle insurance claims?

Accepted Answer

Yes, we handle everything related to the claim alongside the client to ensure the process is as easy and painless as possible for everyone involved.

Question 3

Do you offer mobile services?

Accepted Answer

Of course, we proudly offer mobile service at no extra charge to the client or the insurance company. Furthermore, we're equipped to perform nearly all calibrations directly at the client's location for their utmost convenience.

Question 4

Do you handle ADAS recalibration?

Accepted Answer

Yes, we are fully equipped to handle all types of ADAS calibrations. We've invested in advanced technology that enables us to perform dynamic and static calibrations on site at the customer's location. This service is designed not to compromise on quality and to best accommodate the client's schedule. Whether we conduct calibrations mobile or in-shop, we ensure they meet OEM specifications to maintain the highest level of safety for our clients.

Question 5

What if my insurance doesn't have glass coverage?

Accepted Answer

In the event you're insured without glass coverage, we're here to help by ensuring the cost remains as affordable as possible.

Question 6

How soon can you complete repairs?

Accepted Answer

In urgent cases, if notified before 10am, we can often complete repairs on the same day. Typically, repairs are completed by the next day, provided that timeframe suits the client's needs.

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